Current jobs related to Customer Engagement and Insights Lead - City of Greater Geelong - Metcash Trading Limited

  • Customer Experience and Engagement Lead

    5 days ago

    City of Kingston, Australia Metcash Trading Limited Full time

    Role DescriptionThe Customer Loyalty and Insights Manager will lead the development and execution of customer-centric strategies that drive loyalty, engagement, and retention. This includes leading the development and operation of the Mitre 10 'Mighty Rewards' and Home, Timber and Hardware 'D.I.Y. Rewards' programs, as well as the Voice of Customer...

  • Stakeholder Engagement Lead

    16 hours ago

    City of Greater Geelong, Australia AusNet Services Ltd Full time

    Role OverviewThe Customer & Stakeholder Lead (Gas) will be responsible for developing and maintaining strong relationships with major gas customers and stakeholders. This individual will also be responsible for supporting decision-making by bringing customer insights and challenges to the discussion.Main ResponsibilitiesDevelop and maintain strong...

  • Customer Engagement Lead

    5 days ago

    Council of the City of Ryde, Australia Demant Polska Full time

    About the Opportunity">This is an exciting opportunity to join our team as a Customer Engagement Lead and drive customer retention and loyalty.">As a key member of our team, you will be responsible for developing and executing retention-focused campaigns to increase customer interaction and reduce churn rates.">You will work closely with internal...

  • Customer Loyalty and Insights Strategist

    5 days ago

    City of Kingston, Australia Metcash Trading Limited Full time

    About the OpportunityThe Customer Loyalty and Insights Manager plays a pivotal role in shaping IHG's understanding of its customers and driving strategies that enhance loyalty, engagement, and customer lifetime value. This role is responsible for leading the development and day-to-day operations of the Mitre 10 'Mighty Rewards' and Home, Timber and Hardware...

  • Insight-Driven Customer Advocate

    5 days ago

    City of Kingston, Australia Metcash Trading Limited Full time

    About the RoleWe are seeking an experienced Customer Loyalty and Insights Manager to join our team. As a key member of our organization, you will be responsible for developing and executing customer-centric strategies that drive loyalty, engagement, and retention.The successful candidate will possess a strong understanding of customer behavior, advanced...

  • Customer Engagement Lead

    5 days ago

    City of Yarra, Australia Dabble Full time

    Note: this role will require work outside of regular business hours (some evenings) to attend meetings with UK-based marketing team.Dabble is a global online gaming business with a heartbeat, cornerstoned by our community. Since our inception in 2020, we've been on a scale-up journey, driven by our core philosophy, "You Better Believe It." We are where...

  • Industry Engagement Officer

    6 days ago

    City of Greater Geelong, Australia Energy and Water Ombudsman (Victoria) (EWOV) Full time

    Are you able to quickly build professional relationships and have a passion for driving positive outcomes for consumers and the market?Do you thrive in a purpose-driven organisation within a fast-changing sector?Are you eager to apply your expertise in a dynamic role where you can make a real impact?If the answer is yes – then WE NEED YOUWe are looking for...

  • Customer Insights Manager

    1 week ago

    Geelong, Victoria, Australia Kmart Group Full time

    As Australia and New Zealand's biggest and most loved retailer, we've been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Zealand, our diverse and inclusive 47,000 strong team come together for a common cause: giving families easy access to our on-trend products and...

  • Customer Insights Manager

    2 hours ago

    City of Monash, Australia Kmart Group Full time

    As Australia and New Zealand's biggest and most loved retailer, we've been brightening up everyday life for families for over 50 years. Our diverse and inclusive 47,000 strong team come together for a common cause: giving families easy access to our on-trend products and incredibly low prices – it's the heart of everything we do.As a leader in the retail...

  • Director of Engagement and Collaboration

    16 hours ago

    City of Greater Geelong, Australia State Government of Victoria, Australia Full time

    Job SummaryWe are looking for an experienced Director of Engagement and Collaboration to lead our Service Delivery and Partnership Support team.The successful candidate will be responsible for developing and implementing strategies to engage with operational partners, including Supported Independent Living providers.This role requires excellent communication...

  • Customer Engagement Specialist

    5 days ago

    City of Greater Geelong, Australia motion Full time

    Are you passionate about delivering exceptional customer experiences? Repco is seeking a Retail Assistant (Customer Sales & Service) to join our team. In this role, you'll be responsible for providing genuine service, driving sales, and maintaining showroom standards.Main Responsibilities:As a Retail Assistant, you'll:Safety Focus: Maintain a safe working...

  • Customer Engagement Manager

    1 day ago

    City of Greater Geelong, Australia Brafasco Full time

    Brafasco's Sales Representative role offers a challenging and rewarding opportunity to work with customers, develop your sales skills, and contribute to the success of our company.Responsibilities:Sales and customer engagement: interact with customers to sell products and services, provide quotations, and upsell products.Product knowledge and training: stay...

  • Inbound Channels Lead – Customer Care

    5 days ago

    City of Greater Geelong, Australia Mecca Brands Full time

    Inbound Channels Lead – Customer CareInbound Channels Lead – Customer CareApply locations Victoria time type Full time posted on Posted 4 Days Ago job requisition id R012190The Role You Could PlayAs the Lead of our Inbound Channels, you'll spearhead our Customer Care Inbound Teams, playing a pivotal role in elevating the customer service experience. Your...

  • Data Insights Lead

    1 week ago

    Melbourne City Centre, Australia Victorian Legal Services Board and Commissioner Full time

    Can you tell me more about what you do at VLSB+C? Great question! We're really proud of the work we do. We are the regulator of the Victorian legal profession. We license lawyers and oversee service standards and conduct. This includes handling complaints about lawyers, investigating poor conduct and overseeing management of trust accounts. We are also the...

  • Customer Research and Insights Professional

    5 days ago

    City of Yarra, Australia SEEK Full time

    Role OverviewThis Senior Marketing and Strategy Manager role involves leading a team of market research and customer strategy experts in generating powerful insights that drive business decisions. The successful candidate will have extensive experience in market research, customer insights, and strategy development, ideally in a senior leadership role.Key...

  • Global Customer Insights Leader

    5 days ago

    City of Yarra, Australia SEEK Full time

    About the RoleWe are seeking an experienced Senior Marketing and Strategy Manager to lead our APAC Marketing Strategy team. As a key member of our team, you will be responsible for shaping the overarching marketing and brand strategy across the APAC region.The successful candidate will have extensive experience in market research, customer insights, and...

  • Customer Engagement Strategist

    5 days ago

    City of Yarra, Australia Dabble Full time

    About DabbleDabble is a global online gaming business with a passion for innovation and community-driven experiences. Our platform isn't just about competition, it's about connecting, celebrating, and having fun.We are committed to delivering extraordinary experiences guided by our philosophy and values. With operations in Australia and the US, we're set to...

  • Customer & Stakeholder Lead (Gas)

    18 hours ago

    City of Greater Geelong, Australia AusNet Services Ltd Full time

    Location:Victoria, AustraliaEmployment Type: Permanent Full TimeWhen you choose AusNet, you'll join genuine people working together, making Real Progress.At AusNet, we're the link between renewable energy sources and local communities, playing a key role in the clean energy transition and providing essential energy to every Victorian family.Help us lead the...

  • Customer Relationship Manager

    16 hours ago

    City of Greater Geelong, Australia AusNet Services Ltd Full time

    About UsAusNet Services Ltd is a leading provider of energy solutions in Victoria, Australia. Our mission is to deliver safe, reliable, and sustainable energy services to our customers.Job SummaryWe are seeking a highly skilled Customer & Stakeholder Lead (Gas) to join our team. The successful candidate will develop and maintain strong relationships with...

  • Customer Engagement Specialist

    3 days ago

    City of Greater Geelong, Australia Stjohnnsw Full time

    St John Ambulance Victoria is an equal opportunity employer committed to creating a diverse and inclusive workplace culture. We value innovation, creativity, and diversity of thought, and welcome applications from anyone who believes they can deliver the outcomes we are looking for.We are seeking a Customer Engagement Specialist to join our team. In this...

Customer Engagement and Insights Lead

2 weeks ago

City of Greater Geelong, Australia Metcash Trading Limited Full time
Job Description

This role requires a deep understanding of customer behaviour and advanced analytical capabilities to uncover actionable insights that drive customer value and business growth. You will design, implement, and optimize loyalty programs and systems to drive customer retention and engagement.

  • Lead the enterprise collection and analysis of customer feedback to inform business decisions and improve customer experiences.
  • Map and improve the end-to-end customer journey across all touchpoints to enhance satisfaction and loyalty.