Finance Expert

3 weeks ago

Mount Gambier, South Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

About Us

At ANZ, we're shaping a world where people and communities thrive. We're driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

We're looking for talented individuals to join our team as Banking Consultants in Mount Gambier. In this role, you'll play a key part in helping us achieve our goal. You'll work closely with customers to understand their financial needs and provide them with tailored solutions.

Your Key Responsibilities

You will have the opportunity to:

  • Provide our customers with a seamless banking experience by meeting each customer's end-to-end banking needs across transaction activities, needs-based conversations, and educating them on digital solutions.
  • Be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience.
  • Contribute to a significant uplift in customer engagement and advocacy, and create real customer value.
  • Actively participate in and support bank programs and initiatives.
  • Take responsibility to 'know your customer' from a risk perspective.
  • Ensure compliance with ANZ and branch policies and procedures.

Your Skills and Qualifications

To succeed in this role, you'll need:

  • Exceptional customer focus – retail experience is an advantage.
  • Experience in being a user and promoter of technology – working knowledge in using different digital channels is an advantage.
  • Ability to multi-task and highly adaptable to change and ambiguity.
  • Willingness to work in a collaborative team environment.
  • Sound understanding of compliance.
  • Excellent communication and interpersonal skills.

About the Role

This is a fantastic opportunity to join a leading financial institution and make a real impact on people's lives. As a Banking Consultant in Mount Gambier, you'll have the chance to develop your skills and expertise while working in a dynamic and supportive team environment.

What We Offer

We offer a competitive salary package, including a base salary of around $65,000 - $85,000 per annum, depending on your level of experience. You'll also have access to a range of benefits, including training and development opportunities, health and wellbeing programs, and flexible working arrangements.

Why Join Us?

We're a diverse and inclusive organisation that values the unique perspectives and experiences of our employees. We're committed to creating a workplace where everyone can thrive and reach their full potential. If you're passionate about delivering exceptional customer experiences and making a real difference in people's lives, we'd love to hear from you.

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