Technical Solutions Consultant
2 weeks ago
Estimated Salary: $85,000 - $110,000 per year
NICE is a leader in the contact center industry, and we're looking for talented professionals to join our team. As a Professional Services Engineer, you'll be responsible for delivering exceptional customer experiences and providing specialized expertise around NICE products and contact center solutions.
The ideal candidate will have a strong background in technical configuration, programming, and project management. You'll work closely with customers to understand their needs and develop customized solutions that meet their business goals.
Key Responsibilities:
- Provide staff-level technical configuration and programming as required.
- Develop process, data, and object modeling in various application and database environments.
- Lead technical architecture, analysis, design, development, and enhancement of NICE products.
- Maintain expertise in industry-leading contact center technologies.
Requirements:
- Bachelor's degree in a technical or business field, or equivalent experience.
- 4+ years of professional experience in a related field.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
What We Offer:
- A competitive salary range of $85,000 - $110,000 per year.
- Ongoing training and professional development opportunities.
- A collaborative and dynamic work environment.
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