Technical Solutions Consultant

2 weeks ago


Sydney, New South Wales, Australia NICE Full time

Estimated Salary: $85,000 - $110,000 per year

NICE is a leader in the contact center industry, and we're looking for talented professionals to join our team. As a Professional Services Engineer, you'll be responsible for delivering exceptional customer experiences and providing specialized expertise around NICE products and contact center solutions.

The ideal candidate will have a strong background in technical configuration, programming, and project management. You'll work closely with customers to understand their needs and develop customized solutions that meet their business goals.

Key Responsibilities:

  • Provide staff-level technical configuration and programming as required.
  • Develop process, data, and object modeling in various application and database environments.
  • Lead technical architecture, analysis, design, development, and enhancement of NICE products.
  • Maintain expertise in industry-leading contact center technologies.

Requirements:

  • Bachelor's degree in a technical or business field, or equivalent experience.
  • 4+ years of professional experience in a related field.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.

What We Offer:

  • A competitive salary range of $85,000 - $110,000 per year.
  • Ongoing training and professional development opportunities.
  • A collaborative and dynamic work environment.


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