Entry Level Customer Support Specialist
1 week ago
Talent Web is seeking an entry-level graduate with excellent customer service skills to join our team in the Australian market.
This role offers a unique opportunity for a highly driven individual to start their career within a customer support position and progress into different departments after 15 months as the company grows.
Key Responsibilities
- Responding to customer inquiries via phone, live chat, and email
- Taking initiative to improve current processes
- Collaborating with the wider team
- Working on a rotating roster (Sunday-Thursday & Public Holidays: 12PM - 10PM) with penalty rates of 1.5x
The ideal candidate will have prior experience in customer service, preferably in a call centre or live chat environment, and possess excellent time management and prioritisation skills.
Benefits
- Opportunity for internal progression into a desired area after 15 months
- Chance to visit the international head office
- Flexible hybrid work arrangement
- A supportive and tight-knit team environment
We offer a competitive salary range of $50,000 - $65,000 per annum, depending on experience and qualifications.
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