Hospitality Ambassador for Food

7 days ago


Melbourne, Victoria, Australia Traverse Alpine Group Full time

Are you passionate about delivering exceptional customer experiences?

We are seeking a skilled and friendly Front of House Staff member to join our team at The Boat Shed Lake Hume, part of the Traverse Alpine Group.

About the Role

This is an exciting opportunity to work in a dynamic environment where you will be responsible for warmly greeting and welcoming guests, efficiently taking and delivering food and drink orders, and ensuring that the dining area is clean and inviting.

  • Main Responsibilities:
  • Provide exceptional customer service and create memorable experiences for our guests.
  • Efficiently take and deliver food and drink orders.
  • Maintain a clean and organized dining area.
  • Assist with food preparation and beverage service as required.
  • Accurately process payments and handle cash transactions.
  • Provide detailed information about menu offerings and special promotions.
  • Address and resolve customer inquiries and concerns professionally.
About You

To be successful in this role, you will need:

  • Previous Experience: Previous experience in hospitality or customer service is preferred.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Availability: Flexible availability, including nights and weekends.
  • Technical Skills: Experience with POS systems and handling cash is a plus.
  • Knowledge: Knowledge of food and beverage service standards.
About Us

The Traverse Alpine Group is a leading hospitality employer in regional Victoria and New South Wales, proud to serve our guests with excellence in every interaction.

As a member of our team, you will enjoy:

  • Staff Meals: Free staff meals.
  • Discounts: Discounts across our portfolio of restaurants and cafes.
  • Career Opportunities: Room to grow and succeed in this exciting industry.

Estimated Salary: $45,000 - $55,000 per annum, depending on experience.



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