Senior IT Solutions Architect

3 days ago

Canberra, ACT, Australia Fujitsu Full time
About the Role

The Senior IT Solutions Architect is a high-performing member of our consulting team, responsible for delivering exceptional ServiceNow projects and services to clients across the Asia-Pacific region.

This position is based in Canberra (preferred) but open to candidates located in Melbourne, Sydney, or Brisbane.

Australian Citizenship is mandatory and candidates must hold or be eligible to obtain Baseline/NV1 security clearance at a later stage.

Key Responsibilities
  • Develop, configure, and customize the ServiceNow platform to meet business requirements.
  • Collaborate with cross-functional teams to prioritize and address business needs.
  • Explore and test ServiceNow's out-of-the-box capabilities before considering custom builds.
  • Write clean, efficient, and maintainable code (JavaScript).
  • Conduct code reviews and quality control to ensure maximum efficiency.
  • Develop scoped applications, workflows, and other UI elements for custom solutions and enhancements.
  • Provide guidance and expertise to support platform growth and development.
  • Conduct demonstrations and presentations of ServiceNow solutions to business teams and stakeholders.
  • Debug technical issues and develop innovative solutions.
  • Produce and execute test cases to maintain software quality.
  • Document code and application functionality, including drafting Functional Design Specifications.
  • Stay updated on emerging ServiceNow trends and technologies.
  • Transfer knowledge to team members on ServiceNow administration and development.
Requirements and Experience

Mandatory Requirements:

  • A degree in IT, Computer Science, or a related field.
  • ServiceNow certifications: Certified System Administrator (CSA), Certified Implementation Specialist (CIS) ITSM and 1+ additional CIS certification, ServiceNow Suite Certified.
  • Proven experience delivering high-quality ServiceNow solutions and development.
  • Expertise in HTML, XML, JavaScript/AJAX, and integrations (e.g., web services, SOAP, email, MID).
  • Ability to create build documentation, solution designs, and detailed design specifications.
  • Strong workshop facilitation skills and experience delivering multiple ServiceNow product line projects.
  • Exceptional written and verbal communication skills.
  • Current or reinstatable AGSVA Security Baseline / NV1 Clearance is desirable.
Benefits

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work.

We put people first. We believe in the power of diversity to drive innovation and our AWEI Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.

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