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Flexible Customer Service Representative

3 weeks ago


Lane Cove Municipal Council, Australia beBeeOperator Full time

Our team is seeking a dynamic and skilled Call Centre Operator to join our panel data collection efforts. In this role, you will be the face of our company, interacting with consumers to gather information on their viewing habits.

  • The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.
  • A strong attention to detail is essential, as you will be responsible for maintaining the integrity of our TV Ratings Panel.
Responsibilities:
  • We are looking for someone who can build strong relationships with our panel members, helping them to understand the importance of their participation.
  • This may involve explaining our processes and procedures, as well as resolving any issues that may arise.
Key Skills:
  • Previous experience in a call centre environment would be highly advantageous, but is not essential.
  • Excellent organisational skills, including the ability to manage multiple tasks and deadlines.
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and supportive team environment.
About Us:

We are a leading provider of media research and analytics solutions, dedicated to delivering high-quality data and insights to our clients.