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Product Design Leader
2 months ago
We are seeking a highly skilled Principal Product Designer to join our dynamic team at Kmart. As a key member of our product team, you will be responsible for leading the design efforts across our digital platforms, including the Kmart and Target apps and websites.
Key Responsibilities- Lead and manage a team of designers, fostering a collaborative and innovative work environment.
- Drive end-to-end customer experiences for Kmart and Target online shoppers, focusing on enhancing user satisfaction and driving profitability.
- Identify and improve critical customer journeys, working across functions to implement strategies that enhance the overall customer experience.
- Support digital trade activities, collaborating with cross-functional teams to make necessary changes to the website and apps.
- Innovate and experiment, leading the development and implementation of new capabilities to keep our digital products competitive and user-friendly.
- Advocate for customer-centricity, promoting a culture that aligns design efforts with user needs and expectations.
- Experience in a similar role, with a strong background in retail and customer-facing products or services.
- Exposure to end-to-end design processes, from research and discovery through to delivery and measurement.
- Proven ability to work effectively in a high-activity environment with competing priorities and time pressures.
- Strong interpersonal skills, including the ability to make effective presentations and communicate with influence.
- Experience leading and managing design teams, with a focus on mentoring, supporting, and driving team success.
- Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.
- A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks.
- A free OnePass membership offering free delivery across Kmart, Target & Catch on eligible products.
- Access to the Kmart for You benefits program, which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health.
- Free onsite parking when you're required to come into the office.
- We offer inclusive parental leave, a family room, and ongoing support through our partnership with Circle In for team members of all backgrounds and family circumstances.
- A dynamic learning and support program.
- Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor.
- An in-house café that serves breakfast, lunch, and includes a collaborative space to work in.
- A reflection room that can be used for prayer, meditation, or time for you.
- A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes.
- Regular product sample sales with loads of discounted items to purchase.
- Wesfarmers is Kmart's parent company, and each year eligible employees can elect to purchase shares through a salary sacrifice arrangement.
- Great career opportunities across the broader Wesfarmers Group.
