Call Centre Sales and Service Professional

1 week ago


Batemans Bay, New South Wales, Australia Country Services Full time

Job Description

This role involves working as part of a team to deliver excellent customer service and drive sales growth. You will be responsible for responding to customer inquiries, resolving issues, and promoting NRMA Insurance products and services.

Key Responsibilities:

  • Handle high volumes of inbound phone calls from NRMA insurance customers.
  • Meet set KPIs and compliance requirements.
  • Collaborate with colleagues to achieve sales targets and improve customer satisfaction.

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills.
  • Able to work under pressure and adapt to changing circumstances.
  • Strong computer literacy and ability to navigate complex systems.
  • Demonstrate flexibility and willingness to learn and take on new challenges.

Benefits:

  • Competitive remuneration package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

About Country Services

Country Services is a leading provider of general insurance solutions. Our team is dedicated to delivering exceptional customer experiences and achieving outstanding results. We are committed to investing in our people and providing them with the tools and support needed to succeed.



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