Retail Operations Manager
7 days ago
About Us
At Baby Bunting, we're passionate about creating better experiences for our customers and colleagues alike. Our diverse team is dedicated to providing expert product knowledge to support parents through the early years of parenthood.
About the Role
We're seeking a talented Retail Operations Manager to join our dynamic retail stores. As a key member of our management team, you'll work closely with us to develop your leadership skills while overseeing the daily operations of our stores.
In this role, you'll be responsible for:
- Guiding our team in educating parents on our products, demonstrating features and benefits, and fostering genuine relationships with each customer.
- Maintaining the store's appearance and showcasing our latest promotions.
- Ensuring all Occupational Health and Safety protocols are upheld to promote a culture of safety for all.
- Managing Key Performance Indicators (KPIs) – Safety, Sales, Loyalty, and Net Promoter Score.
Your Background
To succeed in this role, you'll need a solid background in customer service and a proven track record of meeting and beating sales targets and KPIs. Additionally, you'll require clear communication skills, the ability to work in a fast-paced environment, and experience managing and motivating others.
What We Offer
You'll be rewarded with a competitive salary of $85,000 - $110,000 per annum, depending on location and experience. You'll also enjoy benefits like training pathways, team discounts, paid parental leave, and an Employee Assistance Program.
How to Apply
If you're a motivated and experienced professional looking for a challenging and rewarding career in retail, please submit your CV and answer a few simple application questions. We'll reach out to shortlisted candidates to arrange a phone interview to discuss your skills and fit for the role.
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