Support Operations Specialist

7 days ago


Macquarie Park, Australia Transport For NSW Full time

**About the Role**

Transport for NSW is seeking a Support Operations Specialist to join our team, providing high-quality business and administrative services that contribute directly to safety outcomes.

This permanent opportunity involves working as part of an enabling policy team, delivering a range of portfolio management and support services to assist in the day-to-day operation of the team. Key responsibilities include maintaining service request documentation, implementing governance tools, processes, and systems to optimise efficiency and support the achievement of quality advisory services.

The ideal candidate will have demonstrated experience in providing functional business support through supporting a team's administrative and business services, reporting responsibilities, governance tools, human resource process support, organising incoming and outgoing correspondence, and managing records, systems, and databases.

We are looking for someone with intermediate to advanced skills in MS Office suite, formed across working for multi-disciplined complex organisations. The successful candidate will be highly adaptable and organised, able to manage competing priorities within tight timeframes, and enjoy working in an ever-changing environment.

**The Team**

You will work in a high-performing, collaborative, and supportive team environment. Our team is currently working in a hybrid way and meets in the office one day a week in 2024, between Sydney CBD and Macquarie Park.

**What We Offer**

As a Support Operations Specialist at Transport for NSW, you can expect a competitive salary of approximately $85,000 per year, based on the Australian national average for similar roles in the sector. In addition to your base salary, you will also receive a wide range of benefits, including award-winning flexible and hybrid work options, access to professional development opportunities, and a comprehensive employee benefits package.

**Required Skills and Qualifications**

To be successful in this role, you will need to demonstrate strong administrative and stakeholder management skills, with the ability to communicate effectively with diverse stakeholders. You will also need to possess intermediate to advanced skills in MS Office suite and have experience working in a fast-paced, dynamic environment.

**How to Apply**

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application, highlighting your relevant skills and experience, and how you can contribute to our team's success.



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