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Senior Technical Officer

2 months ago

Canberra, ACT, Australia KBR Full time
About the Role

We are seeking a highly skilled Senior Technical Officer to join our team in Canberra. As a key member of our platform and support team, you will be responsible for ensuring the security, stability, and effectiveness of our customers' IT systems and software.

Key Responsibilities
  • Audit systems for controls specified in our Information Security Manual (ISM)
  • Implement and maintain security-related software such as Trend Micro, Tenable, Splunk, Veeam, etc.
  • Build and maintain platform systems over a variety of technology stacks including Windows, domain controllers, and VMWare
  • Build, deploy, and administer new systems for our customers and support these systems once deployed
  • Contribute to cross-functional teams to supply IT expertise and technical support to customer projects, both remote and onsite
  • Drive the development, maintenance, and continuous improvement of effective system and network management
  • Achieve response and resolution time service level requirements for customers
  • Triage Helpdesk requests, maintain the ticketing system, and end-user support tools
  • Communicate directly with customers and ensure their issues are adequately resolved
Requirements
  • Negative Vetting 1 Australian Government Security Clearance
  • On-site attendance in Canberra
  • Technical qualifications (e.g., Engineering, ICT Certifications)
  • Demonstrable experience implementing security controls from industry standards (ISM, ISO:27001, NIST, etc.)
  • Proficiency in Windows-based systems
  • Proficiency in VMWare products
What We Offer
  • A workplace culture certified as a Great Place To Work
  • Flexible working
  • Competitive salary (including annual reviews)
  • Paid parental leave
  • Income protection
  • Corporate rewards
  • Salary packaging/Novated leasing
  • Employee stock purchase plans
  • Flu shots, skin checks, and discounted private health insurance