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Operations Supervisor Graduate
2 months ago
We're seeking a talented and ambitious individual to join our team as an Operations Supervisor Graduate. This 2-year graduate program is designed to equip you with the skills and knowledge needed to succeed in a dynamic and fast-paced environment.
Main Responsibilities- Work closely with the Depot Manager and Operations team to ensure seamless day-to-day operations.
- Review and analyze CCTV footage to identify areas for improvement.
- Conduct investigations into minor complaints and incidents, and provide recommendations for resolution.
- Enter accurate and timely data into our transportation system.
- Investigate customer complaints and provide exceptional customer service.
- Liaise with drivers to ensure they have the necessary resources and support.
- A passion for learning and self-development.
- Excellent computer skills, including MS Excel and Word.
- A tertiary qualification in a relevant field.
- Experience in general administration and customer service.
- Strong time management and organizational skills.
- Excellent written and verbal communication skills.
- Able to thrive in a fast-paced environment.
- A supportive work environment with intensive training and mentorship.
- Opportunities for career progression and professional growth.
- Onsite parking, quarterly BBQs, and great facilities.
Ventura Bus Lines is a leading provider of bus services in Australia, with a rich history dating back to 1924. We're committed to delivering exceptional customer service and providing a safe and reliable transportation experience.
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