
Leading Retail Sales Team
2 weeks ago
Customer Service Manager Position
This is a fantastic opportunity to develop your skills in leading a team and contributing to the success of our retail business. As a Customer Service Manager, you will be responsible for creating a positive customer experience through effective leadership, sales strategies, and staff management.
Key Responsibilities:
- Lead a team of sales professionals to achieve sales targets and improve customer satisfaction.
- Develop and implement sales strategies to drive revenue growth and customer engagement.
- Manage staff performance, providing coaching and training to enhance their skills and knowledge.
- Maintain a high level of customer service by resolving issues promptly and efficiently.
- Analyze sales data and customer feedback to inform business decisions and improve operations.
Requirements:
- Proven track record of leading a team and achieving sales targets.
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment.
- Demonstrated ability to manage multiple priorities and meet deadlines.
- Strong analytical and problem-solving skills.
Benefits:
- Ongoing training and development opportunities.
- Competitive salary package.
- Bonus structure based on individual and team performance.
- Flexible working hours with a rotating roster.
- Access to discounts across multiple brands.
About This Opportunity:
This is a great chance to join a dynamic and growing retail business, where you can develop your skills and contribute to the company's success. If you are a motivated and results-driven individual looking for a new challenge, this could be the perfect opportunity for you.
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