Reliability Engineering Leader

5 days ago

Brisbane, Queensland, Australia beBeeReliability Full time $140,000 - $170,000

Job Overview

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We're seeking a seasoned Site Reliability Engineer to spearhead our Incident and Problem Management team. As a Lead Engineer, you'll be responsible for driving enduring reliability across all products and services within our organization.

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About the Role

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  • Own the incident management process, ensuring it drives streamlined decision-making and quick resolution during critical outages.
  • Lead and advocate for the transformation to a world-leading SRE organization, promoting SRE principles within the Engineering Department.
  • Promote a customer-focused approach by addressing and mitigating global customer environment issues, and fostering a culture of continuous learning and technical excellence within the SRE team.
  • Develop and implement scalable process frameworks and observability strategies to ensure rapid problem diagnosis, response, and service reliability.
  • Collaborate with product teams to thoroughly analyze failures and integrate insights to improve service reliability, scalability, and operational efficiency.
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Requirements

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  • Previous career experience as a Site Reliability Engineer, in an Operations or Engineering environment.
  • Strong hands-on coding experience (preferably Python) and knowledge of software engineering best practice.
  • Hands-on experience troubleshooting AWS hosted services.
  • Networking knowledge and able to troubleshoot TCP/IP, SSL/TLS, DNSSEC, IPsec, and BGP issues.
  • Strong communication (oral & written) skills including the ability to translate technical issues/concepts into agreed actions.
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What We Offer

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A generous paid leave policy, dedicated wellbeing programs, health insurance, life insurance, and income protection. A range of benefits that reflect our human values, including flexible working, career development opportunities, and a beautiful work environment.

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