Store Director

4 days ago


Mittagong, New South Wales, Australia Pillow Talk Full time

About This Role


We are seeking a highly motivated and experienced Store Manager to lead our Mittagong store.


As a Store Manager at Pillow Talk, you will be responsible for partnering with the Assistant Store Manager to drive the operational and sales performance of your store. You will review store and team member performance on a regular basis and collaborate with the Assistant Store Manager to formulate and execute action plans that leverage your store's potential.


Key Responsibilities



  • Lead the team and drive the operational and sales performance of your store
  • Review store and team member performance on a regular basis
  • Collaborate with the Assistant Store Manager to formulate and execute action plans
  • Create highly personalised experiences for customers and employees alike
  • Cultivate a high-engagement, high-culture, and high-revenue environment
  • Coach your team in the art of communicating our brand story and evoking in-store passion and brand loyalty
  • Empower your team by demonstrating how their efforts align with the business strategy

About You



  • Experience in a commercial, customer-centric store leadership role in a busy retail environment
  • A proven track record of leading teams to consistent achievement of revenue targets
  • Operational agility with a strong inventory management capability
  • Fashion or trend-oriented with strengths in visual display and stock presentation
  • Consultative selling experience with proven ability to train and coach in the art of consultative selling
  • Entrepreneurial spirit with a track record of creating and implementing ideas to improve store trade
  • Exposure to high-volume, large-format retailing
  • Strong delegation and ability to optimise your team's productivity

About Us



  • $66,000 plus super, and generous monthly performance incentives
  • 60% store discount after qualifying period – T&Cs apply
  • Free onsite parking
  • 100% Australian-owned and operated company
  • One of the largest linen and homewares specialists in the country
  • Opportunities for further learning and career growth
  • Warm, friendly, and supportive work environment
  • Passionate and knowledgeable team
  • On-trend, high-quality products that make 'selling' a true pleasure
  • Family values and a culture of inclusivity and belonging

We are a Circle Back Initiative employer, which means we commit to responding to every person who expresses interest in working for us.


Pillow Talk are dedicated to equal opportunities for all and we aim to ensure no job applicant or employee receives less favourable treatment because of, or is disadvantaged by, any conditions or requirements that aren't justifiable.


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