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Hotel Operations Manager

2 weeks ago

City Of Stirling, Australia Parade Hotel Full time

About the role

The Parade Hotel is seeking a skilled Duty Manager to oversee the smooth operation of our iconic establishment. As a key member of our management team, you will be responsible for ensuring that all aspects of the hotel run efficiently and effectively.

Key responsibilities include:

  • Managing daily operations, including supervising staff and coordinating activities
  • Ensuring tight security and control over cash handling and stock
  • Providing exceptional customer service and resolving guest complaints and incidents
  • Leading and motivating the FOH team to deliver high-quality experiences
  • Supporting training and development to build a skilled and motivated team

What we're looking for

We are seeking a strong team player with excellent communication and interpersonal skills. You should have proven experience in a supervisory role within the hospitality industry and possess a strong customer service orientation.

Benefits of working at the Parade Hotel:

  • A dynamic and award-winning workplace
  • A supportive and collaborative team environment
  • Opportunities for career growth and professional development