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4 days ago
We are seeking an experienced and compassionate professional to join our team as a Responsible Gaming Advisor. This is a full-time opportunity to work in a dynamic and supportive environment, focusing on responsible gaming leadership and compliance.
Clients who experience difficulties with gaming behaviors require empathetic support and guidance. As a Responsible Gaming Advisor, you will be responsible for managing self-exclusion, revocation, and third-party exclusion programs. You will also foster relationships across business units while delivering exceptional customer service.
Key Responsibilities:- Develop and implement responsible gaming initiatives
- Provide ongoing support to clients experiencing difficulties with gaming behaviors
- Foster collaboration across business units to achieve strategic objectives
- Ability to work effectively in a fast-paced, dynamic environment
- Previous experience in a human services role or transferable relevant experience
- Demonstrated ability to work in high-stress environments with a strong focus on customer satisfaction
- Excellent communication and conflict negotiation skills
- Able to work autonomously and as part of a multi-disciplinary team
- Casino operations or gaming experience
- Demonstrated ability to work independently
- Experience in setting and monitoring outcomes, meeting planned targets and deadlines
We celebrate individuality and promote diversity in the workplace. We value creativity, insights, and experiences from people of diverse backgrounds.
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Gaming Machine Attendant
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