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Transport Operations Leader
2 months ago
Exciting Opportunity in the Transport Department
The Star Sydney is seeking a dedicated Guest Services Supervisor to oversee carpark operations and ensure exceptional guest experiences. This role involves managing transport systems and reporting while leading a team to deliver outstanding service.
Key Responsibilities:
- Addressing customer inquiries to maintain high satisfaction levels.
- Supervising team members and supporting recruitment, training, and development initiatives.
- Fostering a culture focused on guest satisfaction within the team.
Ideal Candidate Profile:
- Proven experience in team leadership.
- Commitment to delivering world-class guest service.
- Professional appearance and grooming standards.
- Flexibility to work on a rotating 24/7 schedule.
- Strong planning, organizational, and time management skills.
- Excellent communication abilities, both verbal and written.
Benefits Offered:
- Complimentary meals with a rotating menu at the Employee Dining Room.
- Daily uniform laundering services provided on-site.
- Advance confirmation of work schedules accessible via mobile.
- Affordable parking options available on property.
- Discounts on dining across our award-winning venues.
- Access to lifestyle and wellness benefits, including gym memberships.
- Generous leave policies for primary and secondary caregivers.
- Recognition as an Employer of Choice for Gender Diversity.
- Commitment to diversity and inclusion across various focus areas.
- Opportunities for career advancement through The Star Academy.
- A workplace that values teamwork, diversity, and personal growth.
About The Star Sydney:
The Star Sydney is a premier entertainment and resort destination, featuring diverse dining options, luxurious accommodations, and event venues. With a vibrant atmosphere and a commitment to exceptional service, we ensure our guests have memorable experiences.
Our Commitment to Culture:
We are dedicated to fostering a diverse and inclusive workplace that enhances guest experiences and supports our team members. We welcome applicants from all backgrounds and strive to provide flexible working arrangements to accommodate individual needs.
