Automotive Body Repair Specialist

1 day ago

Australia beBeeBodyRepair Full time $90,000 - $120,000
Job Description

You will lead the diagnosis of complex body repairs in multiple locations across Australia and New Zealand, focusing on improving service capabilities and customer satisfaction.

A strong technical background is required for diagnosing issues from paint, panel, mechanical and electromechanical systems. This role requires problem-solving skills, critical thinking, and fluency in understanding system-level architecture and issues.

Key Responsibilities:

  • Provide on-site diagnostic support to locations within your allocated region
  • Support Body Technicians remotely with diagnostic and troubleshooting techniques via correct escalation paths
  • Identify quality concerns and generate a continuous feedback loop of issues identified in the field
  • Collaborate with regional Field and Product Support Engineers in root cause analysis
  • Utilize reports and metrics to spot trends and areas for technical development within Body Repair
  • Provide on-site coaching and mentoring of Lead and Master Technicians focusing on diagnostic principles and service procedures under guidance of a training program
  • Provide frequent documentation of work for reporting purposes via a ticketing system
  • Host Technical operation regular meetings and reporting
  • Regular travel required to support, monitor and report on new/trending/critical or region-specific concerns
Requirements

Minimum 5+ years experience/Diploma or greater in Body Repair as a Senior or Master certified technician, diagnostics or field support engineer required.

Experience with complex automotive paint, body, mechanical and electromechanical systems, preferably including electric vehicles necessary.

Skilled with common workplace and database software (MS Word, Excel, Visio, Access, etc).

Valid driver's license required.

Demonstrated experience in Paint and Body repairs dealing with complex situations desired.

EV or Hybrid Experience an advantage.

Possess a rare combination of analytical thinking, hands-on problem solving, and a customer-service mindset.

Availability for occasional off-hours work and meetings.

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