Technician for Industrial Electrical Solutions
4 days ago
We are seeking an experienced Electrician to provide technical support to our customers across the Perth region. As a Technical Support Specialist, you will be responsible for troubleshooting and resolving technical issues related to electrical equipment and systems.
The successful candidate will have a strong understanding of industrial electrical systems, automation equipment, and SCADA systems. You will also possess excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
Responsibilities and Key Performance Indicators- Respond to customer queries and resolve technical issues via phone, email, or on-site visits
- Develop and implement solutions to improve customer satisfaction and reduce downtime
- Collaborate with internal stakeholders to identify and address technical issues
- Meet key performance indicators related to customer satisfaction and technical issue resolution
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