Technician for Industrial Electrical Solutions

4 days ago


Perth, Western Australia Kion Group AG Full time
Technical Support Specialist

We are seeking an experienced Electrician to provide technical support to our customers across the Perth region. As a Technical Support Specialist, you will be responsible for troubleshooting and resolving technical issues related to electrical equipment and systems.

The successful candidate will have a strong understanding of industrial electrical systems, automation equipment, and SCADA systems. You will also possess excellent communication and problem-solving skills, with the ability to work independently and as part of a team.

Responsibilities and Key Performance Indicators
  • Respond to customer queries and resolve technical issues via phone, email, or on-site visits
  • Develop and implement solutions to improve customer satisfaction and reduce downtime
  • Collaborate with internal stakeholders to identify and address technical issues
  • Meet key performance indicators related to customer satisfaction and technical issue resolution


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