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Staff Site Reliability Engineer
2 months ago
**About Us**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
**Job Description**
We are seeking a highly skilled Reliability Engineer to join our SRE team. As a Reliability Engineer, you will be responsible for providing relief and sustainable resolution to issues within our infrastructure. You will use your experience in software development, systems engineering, and networking to proactively prevent repeatable issues. You will drive initiatives with partner teams to improve the reliability and performance of the infrastructure through improved system design.
**Key Responsibilities**
- Provide relief and sustainable resolution to issues within our infrastructure.
- Use your experience in software development, systems engineering, and networking to proactively prevent repeatable issues.
- Drive initiatives with partner teams to improve the reliability and performance of the infrastructure through improved system design.
- Drive a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solutions.
**Requirements**
We are looking for a candidate with:
Knowledge of Linux systems.Coding experience, preferably in Python or JavaScript.Networking skills, including IP addressing and routing protocols.Experience in databases (MySQL, Postgres), performance, replication, and high availability.Monitoring of systems, applications, and networks.Uncompromising attention to detail.Ability to work one weekend day on a 4 days/week work schedule.**Nice to Have**
We also welcome candidates with experience in cloud architecture or web applications engineering, and a bachelor's or master's degree in a technical area.
**About the SRE Team**
The SRE team is a group of highly technical engineers who are tasked with maintaining and developing the reliability, scalability, and performance of the ServiceNow infrastructure. The SRE is empowered to drive technical resolutions across the technology stack from hardware through to application and all stops in between. They are also tasked with driving forward the operability of the platform to drive down the number of incidents and to reduce MTTR.
**Why ServiceNow**
ServiceNow's DNA is built in purpose and values. We offer a culture of belonging, inclusivity, collaboration, and customer focus. We prioritize work-life balance and well-being, offer flexible work arrangements, and provide competitive compensation and benefits. We are committed to creating an inclusive environment where all voices are heard, valued, and respected.
