Product Trainer

2 days ago

Sydney, New South Wales, Australia beBeetraining Full time $90,000 - $120,000
Job Title:

Product Training Specialist - Harvesters

Job Description

We are seeking a highly skilled Product Training Specialist to join our team. As a key member of our organization, you will play a vital role in delivering Commercial and Technical Training courses and presentations on our range of Harvesters products.

The ideal candidate will have excellent training techniques and skills related to effectively present and deal with international audiences. You will be responsible for conducting training sessions directly to the Importer Markets, as well as working with the Dealer & Customer Support group to develop the capacity of the network to diagnose and solve customer concerns through training courses.

You will also support Customer field days, demonstrations, shows and new product launches. Additionally, you will undertake a high level of training administration to ensure correct training records are kept; primarily, student names, assessments, and reports.

Key Responsibilities:

  • Prepare and deliver Commercial and Technical Training on products within the Harvesters portfolio
  • Preparation and organization of all aspects of the training courses; materials, components, products, classrooms etc.
  • Work with the Training Teams of other regions to obtain and modify centrally produced training material to suit the needs of Branch Markets and Importers
  • Gain an in-depth knowledge of products to ensure the highest level of training is achieved
  • Deliver "Train the Trainer" Training sessions to Trainers of the Branch Markets
  • Deliver Training sessions directly to the Importer Markets
  • Work with the Product Marketing Group and Business Managers to understand the product in relation to the market, and to develop the capability of the network to correctly market and sell specific products within the different countries of the Region
  • Support Customer field days, demonstrations, shows and new product launches
  • Undertake a high level of training administration to ensure correct training records are kept; primarily, student names, assessments, and reports
Required Skills and Qualifications

The successful candidate will possess:

  • Degree or equivalent in Mechanical or Agricultural Engineering with a well-developed understanding of the product and industry
  • Agricultural background with sound knowledge of agricultural practices
  • 3-5 years' experience in service-related function or engineering
  • Training techniques and skills related to effectively present and deal with international audiences
  • Good customer service skills - Customer Relationship Management
  • In-depth knowledge of CNH Industrial range of products, with in-field experience an advantage
  • Fluent English
  • Excellent computer skills using Word, Power Point, Outlook, and Excel software
  • Experience using Lectora/Camtasia/Adobe Captivate or other similar software packages to create Web Based Training material
  • Willingness to travel to long haul destinations
  • Be self-motivated and capable of coordinating own personal agenda, including travel planning and booking, and personal expense management
  • Team player with ability to work independently without supervision for extended periods
Benefits

This role offers a unique opportunity to grow your skills and expertise while contributing to the success of our organization. If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply.

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