Logistics Career Advancement

4 days ago

Sydney, New South Wales, Australia beBeeLogistics Full time $75,000 - $105,000
Logistics Specialist Role

The role of Logistics Specialist is to proactively resolve all logistics-related customer complaints, provide visibility on customer backorders and timely manage customer returns across the Order To Payment journey.

This role is an exciting opportunity for candidates keen to develop their career in Logistics & Supply Chain Operations.

Key Responsibilities:
  • Proactively resolve customer care notifications and feedback related to logistics for a great customer experience.
  • Process Returns and proactively work with Warehouse team for timely completion of activities
  • Effectively utilize systems to record actions taken and characteristics of orders identified as potential failures.
  • Provide Communication on back-order management.
  • Support Account Managers on Logistics-related enquiries
  • Develop strong partnerships with Materials Management/Transportation/Warehouse teams
  • Develop trust with Field Sales to increase Account Manager productivity and reduce inbound calls from Field
  • Handle emails in a timely manner
  • Support training of new team members
Requirements:
  • Bachelor's Degree preferred
  • Solid knowledge of SAP systems is advantageous but not mandatory
  • Functional knowledge of logistics processes
  • Solid knowledge of related business processes (i.e. Product Portfolio Management)
  • Excellent interpersonal and customer service skills
  • Strong PC skills including Microsoft Outlook, Excel, Word, and PowerPoint
  • Good communication, organization, and analytical skills
  • Detail-oriented and able to handle multiple responsibilities and make decisions
What We Offer:

We value diversity and inclusion within our organisation, employing 39 different nationalities within Hilti Australia and many more across the globe.

We offer opportunities to move around the business, work abroad, experience different job functions, and tackle different markets.

Our benefits include:

  • Learning and Development: Many opportunities for you to grow personally and professionally
  • Annual leave: 4 weeks annual leave & Leave loading of 17.5%
  • My Days: Extra 5 days of leave for you to enjoy
  • Social Impact: Build a better future for your community by taking two days paid time off to volunteer for non-profits of your choice
  • Wellbeing: Comprehensive well-being programs and support
  • Diverse and inclusive culture: Diversity, Equity and Inclusion a part of everything we do
  • Work-life Balance: Flexible working concept empowers our team members to thrive in their work and balance their working and personal lives

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