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Home Lending Professional

2 months ago

Sunshine Coast, Australia Commonwealth Bank Full time
About the Role

We are seeking a skilled Home Lending Specialist to join our Hervey Bay team. As a key member of our team, you will play a crucial role in supporting customers in one of the most important financial decisions they will make.

Key Responsibilities
  • Provide expert advice and support to customers to help them achieve their home buying dreams.
  • Conduct first interviews and appointments with prospective home buyers to determine suitable lending solutions and submit applications.
  • Develop business by building and maintaining internal and external referral sources and seeking external referrals from existing customers.
  • Ensure adherence to the Bank's processes, procedures, and Code of Conduct, including accurately reviewing customers' financial positions, completing security checks, and ensuring applications comply with our obligations.
  • Attend regular coaching sessions to develop lending knowledge and skills and coach branch colleagues on best practice.
Requirements
  • Experience in a similar home lending role from within a bank or mortgage broker environment.
  • Demonstrated business development success.
  • Well-developed knowledge of home lending products and the current responsible lending legislation.

We are looking for a professional who is passionate about delivering exceptional customer service and has a strong understanding of the home lending market. If you have a proven track record in business development and a passion for helping customers achieve their goals, we would love to hear from you.