Sales Assistant

1 month ago

Long Pocket, Australia The University of Queensland Full time
About This Opportunity

We are seeking a highly organized and customer-focused Sales Assistant to join our dynamic team at the University of Queensland Press (UQP). As a key member of the Sales Department, you will play a vital role in supporting the efficient functioning of our operations, ensuring seamless order fulfilment and sales data management.

Key Responsibilities
  • Manage routine administrative tasks, monitor the UQP Sales inbox, and respond to customer and bookseller enquiries via phone and email.
  • Conduct routine data entry, retrieval, and records management processes to facilitate sales data collection and analysis, producing and circulating weekly and monthly sales reports.
  • Assist with managing in-house inventory, including maintaining stock records, performing stock takes for the UQP stockroom and bookshop, and ensuring accurate merchandising.
  • Support the Sales and Distribution Manager in organizing author bookshop tours and other events, including booking facilities, scheduling, monitoring RSVPs, and liaising with attendees.
About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world. Everyone here has a role to play, and as a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world.

What We Offer
  • 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
  • 17% superannuation contributions
  • 17.5% annual leave loading
  • Access to flexible working arrangements, including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
  • Health and wellness discounts, including fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
  • UQ Study for Staff
  • Free parking available on-site
  • Salary packaging options
About You
  • Completed Year 12 without work experience or attained Certificates I or II with work-related experience or an equivalent combination of experience and training.
  • Demonstrate effective verbal and written communication skills, with a strong ability to handle customer enquiries and provide excellent customer service.
  • Exhibit computer literacy skills and familiarity with the Microsoft Office suite (Word, Excel, PowerPoint, and Outlook).
  • Possess effective time management and organizational skills, with a keen attention to detail and strong problem-solving abilities.
  • Knowledge of metadata best practices and experience in the book industry, either in publishing or as a bookseller, is considered an advantage.

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