Customer Service Advocate
3 days ago
Job Summary: As a Claims Specialist, you will have the opportunity to make a real impact in customers' lives by providing expert advice and support over the telephone. You'll be responsible for handling claims for property damage and loss of rent, while delivering top-notch internal and external services.
About Us: Suncorp is a leading Australian general insurer that's been delivering insurance solutions for over 100 years. We're committed to building futures and protecting what matters.
Your Key Responsibilities:
- Deliver exceptional customer service by being responsive and accurate in handling claims.
- Provide expert advice and support to customers over the telephone.
- Efficiently process new claims and handle telephone enquiries.
- Maintain accurate records and reports to ensure seamless operations.
What We Offer:
- A competitive salary package.
- Ongoing training and development opportunities.
- A dynamic and supportive team environment.
- The chance to make a real difference in customers' lives.
Why Join Us: At Suncorp, we value the unique experiences and diverse workforce that benefits our people, business, and customers. We're passionate about delivering exceptional experiences and making a positive impact in the communities we serve.
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