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IT Infrastructure Project Manager

1 month ago


Fortitude Valley, Queensland, Australia Talenza Full time

**Transformative IT Projects**

We are seeking a skilled Business Analyst to play a key role in driving the success of IT infrastructure projects. As a Business Analyst - IT Service Management, you will gather, analyse, and document business requirements, working closely with stakeholders to ensure all project goals are met and align with business objectives.

**Key Responsibilities Include:**

  • Infrastructure: Work with cross-functional teams to assess current systems and recommend improvements.
  • Service Management: Identify system components, support CMDB remediation, and implement service mapping.
  • Reporting: Define metrics, create dashboards, and conduct post-implementation reviews to track and ensure continuous improvement.

**Requirements:**

  • Solid understanding of IT infrastructure.
  • Experience in infrastructure upgrades and migrations.
  • Knowledge of IT service management (ITSM) and ITIL principles, with CMDB experience highly regarded.
  • Expertise in process modelling and driving governance adoption.
  • Strong communication and stakeholder management abilities.
  • Excellent problem-solving skills.
  • Ability to collaborate effectively with cross-functional teams.

**About Talenza:**

Talenza is a supportive and collaborative environment where you can contribute to transformative IT projects. If you are a skilled Business Analyst with a passion for IT infrastructure and service management, we encourage you to apply.