Frontline Health Brisbane Receptionist

4 weeks ago


Melbourne, Victoria, Australia Frontline Health Brisbane Full time

About Frontline Health Brisbane

Frontline Health Brisbane is a dynamic and supportive healthcare organization seeking a skilled Medical Receptionist to join our team. As a Medical Receptionist, you will play a vital role in providing exceptional patient care and administrative support to our doctors and staff.

Key Responsibilities

  • Provide administrative support to our medical teams, including answering phones, responding to emails, and managing patient records.
  • Ensure seamless communication between patients, doctors, and staff, maintaining a high level of professionalism and courtesy at all times.
  • Manage patient scheduling, appointments, and waitlists, ensuring efficient use of time and resources.
  • Process patient payments, handle billing inquiries, and maintain accurate financial records.
  • Collaborate with our clinical teams to ensure accurate and timely completion of medical records and reports.

Requirements

  • Minimum 2 years' experience in a medical reception or administrative role.
  • Proven ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Excellent communication and interpersonal skills, with a strong focus on customer service.
  • Proficiency in medical software, including Best Practice and Microsoft programs.
  • Knowledge of billing services, including WorkCover and Medicare.
  • Commitment to maintaining confidentiality and adhering to strict patient confidentiality protocols.

What We Offer

  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A competitive salary and benefits package, including relocation assistance for the right candidate.
  • A beautiful and modern work environment, with a strong focus on staff well-being and work-life balance.

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