Frontline Health Brisbane Receptionist
4 weeks ago
About Frontline Health Brisbane
Frontline Health Brisbane is a dynamic and supportive healthcare organization seeking a skilled Medical Receptionist to join our team. As a Medical Receptionist, you will play a vital role in providing exceptional patient care and administrative support to our doctors and staff.
Key Responsibilities
- Provide administrative support to our medical teams, including answering phones, responding to emails, and managing patient records.
- Ensure seamless communication between patients, doctors, and staff, maintaining a high level of professionalism and courtesy at all times.
- Manage patient scheduling, appointments, and waitlists, ensuring efficient use of time and resources.
- Process patient payments, handle billing inquiries, and maintain accurate financial records.
- Collaborate with our clinical teams to ensure accurate and timely completion of medical records and reports.
Requirements
- Minimum 2 years' experience in a medical reception or administrative role.
- Proven ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Excellent communication and interpersonal skills, with a strong focus on customer service.
- Proficiency in medical software, including Best Practice and Microsoft programs.
- Knowledge of billing services, including WorkCover and Medicare.
- Commitment to maintaining confidentiality and adhering to strict patient confidentiality protocols.
What We Offer
- A dynamic and supportive work environment, with opportunities for professional growth and development.
- A competitive salary and benefits package, including relocation assistance for the right candidate.
- A beautiful and modern work environment, with a strong focus on staff well-being and work-life balance.
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