Hydraulic Parts Specialist

4 days ago


Perth, Western Australia CTS People Full time

About our Client:

Our client, a renowned leader in the hydraulic and industrial services industry, is seeking an experienced Hydraulic Parts Specialist to join their Kalgoorlie team.

This is an excellent opportunity to work with a company that provides specialized solutions to the mining, construction, and agricultural sectors. The role is crucial in ensuring customers receive the highest level of service and support.

Position Overview:

As a Hydraulic Parts Specialist, you will be responsible for assisting customers with parts enquiries, processing orders, and ensuring the timely and accurate delivery of parts. You will collaborate with both internal teams and external clients to offer expert advice on parts selection and maintain an efficient inventory system.

Key Responsibilities:

  • Acknowledge and process parts requests from customers via phone, email, and in person.
  • Provide expert guidance and technical assistance to customers regarding parts selection and compatibility.
  • Maintain and update inventory records, ensuring accurate stock levels and efficient order processing.
  • Liaise with suppliers to source and order parts as required.
  • Prepare and issue quotes for parts, ensuring competitive pricing and timely follow-up with customers.
  • Assist with stocktaking and inventory management activities.
  • Support the sales team with product knowledge and customer enquiries.
  • Ensure a high level of customer service is maintained at all times.

Qualifications and Experience:

  • Prior experience in a similar role within the mining, construction, or industrial sectors is highly desirable.
  • Strong knowledge of hydraulic and industrial equipment and parts.
  • Excellent communication and interpersonal skills, with a customer-focused approach.
  • Proficient in using inventory management software and Microsoft Office Suite.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Valid driver's license.

Why Join Our Client:

  • A competitive salary package commensurate with experience, estimated at $80,000 - $110,000 per annum.
  • An opportunity to work with a dynamic and supportive team.
  • Ongoing training and professional development opportunities.
  • Be part of a company that values innovation, excellence, and customer satisfaction.


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