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Medical Records Manager

3 weeks ago


Sydney, New South Wales, Australia beBeeHealth Full time $70,868

Join a dedicated team as an Information Officer to support patient care through accurate and timely information. You will be playing a key role in managing health records by supporting patient care through accurate and timely information.

The Job Role

This position is primarily responsible for processing requests for the release of information (ROI) contained in a person's clinical record. Requests are received from a variety of sources including patients, legal entities and third parties. Copies of medical records, statements of attendance, and summaries of injury, expert witness statements and subpoena production are all requested.

Workplace Details

You will be working at a Level 6 Tertiary Referral Hospital with an inpatient bed base of 370. Each year we care for more than 70,000 patients in our Emergency Department and have around 50,000 admissions to the inpatient units. We offer an outpatient service and rural outreach service and provide more than 900,000 occasions of non-admitted patient care each year.

We also offer an exceptional staff experience and enhanced patient and family outcomes as a result of the provision of person-centred care.

What We Offer
  • A workplace culture that promotes person centred care approaches and staff wellbeing
  • Orientation and supported transition into your new role
  • Targeted clinical stream education programs affiliated with university partners
  • Development pathways aimed at career progression
  • Up to 12 allocated days off each year (for full-time employees) in addition to annual leave
  • Salary Packaging options that reduce your taxable income and increase your take-home pay
  • Corporate health and fitness program, discounted gym memberships with a Fitness Passport
  • Employee Assistance Program (EAP) for employees and family members
  • Discounted Private Health Insurance

For more information on careers and benefits of working for SESLHD, visit our page.

Key Selection Criteria
  • Ability to perform a wide range of administrative tasks in a demanding workload.
  • Demonstrated experience in responding to a range of enquiries and ability to determine the appropriate response in a complex work environment.
  • Well-developed interpersonal, written and verbal communication skills.
  • Demonstrated commitment to providing quality service and quality improvement initiatives in workplace practices and procedures.
  • Computer literacy including Microsoft applications and patient administrative systems.
  • Ability to work in a team.
  • Demonstrated initiative and ability to problem solve.

Need more information?

  • Click here for the Position Description and SESLHD Expected Standards
  • Find out more about applying for this position

Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace.

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristic including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status.