Dynamic Logistics Operations Leader

3 weeks ago

Melbourne, Victoria, Australia Amazon Full time

At Amazon, we're currently seeking an experienced Operations Shift Manager to join our team at Melbourne Airport. This critical role involves leading a team of associates within our Delivery Station, ensuring the highest levels of safety, quality, attendance, and performance.

The ideal candidate will have a passion for motivating, mentoring, and coaching a team, as well as maintaining customer expectations. As an Operations Shift Manager, you'll play a key role in ensuring customer orders are delivered on time and to the right location.

We operate a 4-day on, 3-day off shift pattern, so flexibility is essential for this role. You'll collaborate with support teams, including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources, to develop plans that meet business objectives.

Your responsibilities will include:

  • Leading and developing a team of Amazon associates
  • Maintaining Health and Safety standards and promoting a Health and Safety culture on-site
  • Collaborating with support teams to develop plans that meet business objectives
  • Proactively identifying and leading process improvement initiatives and Lean tools

A day in the life of an Operations Shift Manager at Amazon involves working to continuously improve delivery processes, ensuring customer orders are delivered quickly, accurately, and cost-effectively. You'll ensure all workflows run smoothly and customer expectations are met or exceeded.

To be successful in this role, you'll need:

  • Working experience in Operations, Supply Chain/Logistics, or a related field
  • Experience as a manager, involving sizable teams, and strong relationship-building skills
  • Problem-solving and analytical capabilities, including conducting Dive Deep analysis on complex processes
  • Excellent communication skills, both verbal and written
  • Experience with performance metrics and process improvement
  • Flexibility to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • Authorization to work in Australia without sponsorship

This is an exciting opportunity to join our dynamic team at Amazon Estimated salary: $AUD 80,000 - $100,000 per annum, depending on experience.

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