Customer Service and Sales Consultant

19 hours ago


Cairns, Queensland, Australia Telstra Full time

Job Summary:

We are seeking a highly motivated Customer Service and Sales Consultant to join our team in Cairns. As a key member of our sales floor, you will be responsible for delivering an exceptional customer experience and driving sales growth through your passion for Telstra's products and services.

About the Role:

This is a fantastic opportunity for an experienced Customer Service and Sales professional to take their career to the next level. You will work in a fast-paced and rewarding environment, collaborating with customers to understand their needs and providing tailored solutions that meet their expectations.

Key Responsibilities:

  • Provide quality customer service to all customers
  • Maximise sales by providing latest product and service information to customers
  • Achieve sales and performance targets
  • Ensure store presentation is in line with retail shop standards

Requirements:

  • Experience in a customer-facing role
  • Proven record of delivering great customer experiences
  • Ability to solve complex problems
  • Effective communication skills
  • Previous experience in a customer-facing environment is highly advantageous

Benefits:

  • Variety of flexible working arrangements available
  • Fantastic career growth prospects
  • Ongoing Product Training & Development
  • In Store Mentor and Support
  • Highly rewarding sales environment
  • Corporate discounts and benefits
  • 30% Off Telstra Products & Services

The estimated salary for this position is around $60,000 - $80,000 per annum, depending on experience.



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