Luxury Boutique Store Operations Manager

4 weeks ago


Mudgeeraba, Queensland, Australia Frontline Retail Regional QLD & NT Full time
About the Company

Frontline Retail Regional QLD & NT is a leading luxury retail company that has been in operation for over 160 years. The company continues to create timeless and limited-edition pieces, offering an extensive range of products to its clients.

The company's exceptional quality and commitment to providing a VIP customer experience have earned it a reputation as a renowned luxury brand.

Job Description

We are seeking an experienced Assistant Boutique Manager to support and oversee the operations of our Pacific Fair Boutique. As the successful candidate, you will play a crucial role in ensuring the store meets key performance indicators (KPIs), holding monthly events for VIP customers, and performing stock takes.

You will have a passion for providing high-quality service to clients and building long-lasting relationships.

Key Responsibilities
  • Manage and maintain accurate records of sales, inventory, and customer interactions
  • Develop and implement effective strategies to meet KPIs and drive sales growth
  • Collaborate with the team to achieve sales targets and improve customer satisfaction
  • Ensure visual merchandising and store displays are maintained to the highest standards
  • Provide exceptional customer service, addressing queries and resolving issues promptly
Required Skills and Qualifications

To be successful in this role, you will require:

  • Retail management experience, preferably in the jewellery or watch industry
  • A proven track record of achieving sales targets and meeting KPIs
  • Strong communication and interpersonal skills, with the ability to work effectively with the team
  • An eye for detail and visual merchandising skills
  • Business acumen and the ability to analyze data to inform business decisions
Benefits and Rewards

As an Assistant Boutique Manager with Frontline Retail Regional QLD & NT, you can expect:

  • An attractive base salary of $70,000+ superannuation benefits
  • Ongoing monthly incentives and yearly bonuses
  • A respected brand with opportunities for career development and growth
  • A flexible roster with occasional late-night shifts
  • National Brand Trainer - providing ongoing product knowledge and career development
About the Role

This is a fantastic opportunity to elevate your career and join a leading luxury retail company. If you are passionate about delivering exceptional customer service and driving sales growth, we encourage you to apply for this exciting role.



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