Chief Operating Officer

2 days ago

Melbourne, Victoria, Australia beBeeOperations Full time
Director of Operations

This role is a pivotal leadership position with significant impact. You will be instrumental in shaping the operational strategy and execution for critical platforms that underpin all products and services.

The Director of Operations will lead a talented team, foster a culture of continuous improvement, and collaborate across the organization to deliver exceptional operational outcomes.

  • Be a trusted advisor and respected member of the Product or Technology leadership team and a critical execution partner to VPs and SVPs by shaping, influencing and executing key business strategy, planning and operating activities.
  • As Chief of Staff, proactively identify, shape and execute opportunities for both strategic and operational improvement across your division and the wider Product & Technology org.
  • Partner with your SVPs to engage senior Cross Xero stakeholders to align and execute on product or technology led commercial or technical outcomes, for example Company OKRs.
  • Drive execution and continual improvement of operational and planning rituals, cadence and activities across your divisions, contributing personally and guiding teams in these activities.
  • Facilitate your divisions to effectively prioritise, measure, report & act on key metrics including financial, product and technical indicators, working closely with relevant business partners.

Key responsibilities include:

  • Defining and executing operational strategies that align with business goals.
  • Influencing and collaborating effectively with diverse stakeholders across engineering and product teams.
  • Solid understanding of modern software development practices and the operational needs of development teams.
  • Excellent communication and stakeholder management skills.

We offer a range of benefits to support your physical and mental wellbeing, career development, and work-life balance. These include:

  • Generous paid leave to use however you'd like (plus statutory holidays)
  • Dedicated paid leave to care for your physical and mental wellbeing
  • An Employee Assistance Program to access mental health care for you and your family
  • Health insurance, life insurance, and income protection
  • We provide wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human values.

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