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Housekeeping Attendant

2 months ago

Hawkesbury City Council, Australia Crowne Plaza Hotels & Resorts Full time

About Us

Crowne Plaza Hotels & Resorts is a leading hospitality brand that offers exceptional experiences to our guests. We are committed to providing a warm and welcoming environment that makes our guests feel at home.

Job Summary

We are currently seeking a skilled and dedicated Housekeeping Attendant to join our team at Crowne Plaza Hawkesbury Valley. As a Housekeeping Attendant, you will be responsible for ensuring that every room is clean, comfortable, and ready for our guests. You will also be responsible for providing exceptional customer service and ensuring that our guests have a memorable experience.

Key Responsibilities

  • Room Preparation: Ensure that every room is clean, tidy, and ready for our guests. This includes making beds, changing linens, and restocking amenities.
  • Customer Service: Provide exceptional customer service to our guests, responding to their needs and requests in a timely and professional manner.
  • Supply Management: Monitor and control supplies to minimize waste and ensure that we have enough stock to meet our guests' needs.
  • Lost and Found: Assist with reuniting guests with lost or misplaced items.
  • Deep Cleaning: Participate in deep cleaning projects to ensure that our rooms and public areas are clean and well-maintained.

Requirements

  • Flexibility: Be flexible with shifts, including early morning and late evening shifts.
  • Attention to Detail: Have a high standard of personal presentation and attention to detail.
  • Physical Demands: Be able to lift items up to 23 kilograms and push/pull heavy objects.
  • Experience: Have a minimum of 1 year's experience in a housekeeping role, preferably in a hotel environment.
  • Communication Skills: Have excellent communication skills and be able to work effectively with colleagues and guests.

What We Offer

We offer a competitive salary, a wide range of benefits, and opportunities for career growth and development. We are committed to providing a safe and inclusive work environment that supports the well-being of our employees.