Senior Clinical Specialist, Structural Heart

3 days ago

Macquarie Park, Australia AUS Medtronic Australia Full time
About the Role

We are seeking a highly skilled Senior Clinical Specialist to join our team in Australia. As a key member of our Structural Heart Business, you will play a critical role in providing technical and clinical excellence to implanters and clinical stakeholders.

In this exciting role, you will work closely with our team to achieve sales revenue and share targets for your specified state. You will be responsible for assisting our Clinical Territory Managers with customer service and support, and practicing professional and effective territory management.

Responsibilities
  • Work with Clinical Territory Managers to understand the clinical and service needs of specific customers and provide highest level clinical service and technical support.
  • Support Clinical Territory Managers through aligned promotion and selling of defined Medtronic products & services to key specialists and technical staff.
  • Collaborate with Clinical Territory Managers and broader team to actively participate in quarterly business reviews and business planning and execute on agreed actions.
  • Pro-actively meet with Clinical Territory Managers and other Clinical Specialists in managing case coverage requirements for the state.
  • Support sales & marketing programs with specific complimentary activities as provided by the Marketing team.
  • In consultation with Clinical Territory Managers and Divisional Staff, play a lead role with technical in-services, presentations, and training to specified customers.
  • Practice effective communication by feeding back information regarding commercial and clinical opportunities and intelligence to relevant Clinical Territory Managers, Clinical Specialists, Business Development Managers, and other divisional staff.
  • Consistently set and meet quarterly performance goals.
  • Support Territory Managers with inventory control, including the expedited delivery of stock to customers as needed.
  • Support clinical study activities in conjunction with Territory Manager and the Clinical Research team.
  • Ensure the highest level of product knowledge is attained and maintained.
  • Monitor field inventory effectively to ensure appropriate levels of inventory in each location relative to demand.
  • Complete cycle counts of all required field locations on time and follow up on any missing stock.
  • Retrieve all expiring product from field locations and return to the warehouse prior to expiry.
  • All activities must be performed in compliance with the local Quality System.
  • Performs duties in compliance with environmental, health and safety related site rules, policies, or governmental regulations.
  • All other duties as assigned.
  • Travel requirement: less than 25%.
Requirements
  • A Bachelor's degree in Nursing qualifications, general science degree, or similar preferred.
  • At least 2 years' experience as a Clinical Specialist or equivalent technical medical experience.
  • Successful completion of Blueprint II training.
  • Comprehensive clinical and technical knowledge including clinical papers. Asks skillful questions.
  • Comprehensive knowledge of the SH Clinical Offering.
  • Strong clinical and business relationships with customers.
  • Advanced understanding of internal workings of hospital labs/ theatres / departments e.g. purchasing, consignment, clinics, patient & implant scheduling, and key influencers.
  • Computer literacy including sound knowledge of the MS Office suite of software.
  • Maintain a valid driver's license.
About Medtronic

We are a global leader in medical technology, and our mission is to alleviate pain, restore health, and extend life. We are committed to innovation and excellence, and we are seeking talented individuals to join our team.

We offer a competitive salary and flexible benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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