Retail Operations Manager

1 day ago

Adelaide, South Australia Country Road Group Full time

Job Overview


We are seeking a highly skilled Retail Operations Manager to lead our Harbourtown store team. This is an exciting opportunity to drive business growth, develop your leadership skills, and be part of a dynamic retail environment.



About the Role


As a Retail Operations Manager, you will be responsible for delivering exceptional customer experiences, driving sales growth, and ensuring operational excellence in our Harbourtown store. You will lead a high-performing team, focusing on creating a warm and genuine customer service experience. This role requires a strong commercial acumen, excellent leadership skills, and the ability to build strong relationships with stakeholders.



Key Responsibilities



  • Drive Customer-Centric Culture: Create a warm and meaningful in-store experience that exceeds customer expectations.
  • Deliver Business Results: Drive sales, profit, and productivity by achieving all targets set by the business.
  • Lead High-Performing Team: Inspire and empower your team through collaborative leadership, training, and development.
  • Operational Excellence: Ensure efficient rosters, manage budgets, and maintain high standards of visual merchandising and stock control.
  • Stakeholder Engagement: Build strong relationships with stakeholders across the business.


Attributes and Qualifications


To succeed in this role, you will need:



  • Prior Retail Experience: Proven track record in managing a retail or hospitality business.
  • Leadership Skills: Ability to lead a large team, manage budgets, and interpret financial reports.
  • Commercial Acumen: Strong understanding of retail operations, including stock control, visual merchandising, and sales growth strategies.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.


Why Join Our Team?


We offer a competitive remuneration package, including incentives, seasonal product allowances, and generous discounts on our products. You will also have opportunities for career progression, regular training, and on-the-job development. Our company values diversity and inclusion, and we encourage applications from candidates with diverse backgrounds and experiences.



About Us


Mimco is a leading Australian accessories brand that creates distinctive collections defined by iconic design, unexpected details, and sustainable thinking. We empower individuals to express their personal style and celebrate individuality. Our company values quality, sustainability, and community involvement.


We prefer to manage all sourcing directly and do not accept introductions via agencies.

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