Student Advice Officer

3 weeks ago


Melbourne, Victoria, Australia RMIT University Full time
About the Role

The Student Advice Officer will be responsible for delivering high-quality information and advice to stakeholders, ensuring a seamless service is provided across multiple channels. This role requires strong organizational skills, a proactive attitude towards improving University systems, and the ability to work collaboratively with other members of Business Connect and the wider Student Lifecycle Team.

Key Responsibilities
  • Delivering Exceptional Customer Service: Provide timely, accurate, and consistent information and advice to stakeholders.
  • Collaboration and Communication: Work effectively with other members of Business Connect and the wider Student Lifecycle Team to ensure effective academic administration.
  • Problem-Solving and Adaptability: Develop strong problem-solving skills and adapt to new technologies or systems.
  • Continuous Improvement: Identify and pursue opportunities to improve existing practices and services.
About RMIT University

RMIT University is a global university of technology, design and enterprise, recognised for its innovation and industry engagement. The College of Business and Law delivers a broad range of programs in Business, ranging from Certificates up to PhD levels, with a strong focus on industry-engaged education and applied research connected to business.



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