Integration Developer

2 weeks ago

Sydney, New South Wales, Australia beBeeIntegration Full time $100,000 - $120,000
Technical Integration Specialist

We are seeking a technically skilled and relationship-driven professional to join our team. This role is central to enabling seamless integrations between our platform and partner systems, with a strong focus on technical expertise.

Job Summary

This Technical Integration Specialist will play a key role in developing, testing, and supporting integrations using APIs, devising solutions for partner use cases, and troubleshooting and effectively documenting product integration issues for development teams.

Key Responsibilities
  • API Integration & Technical Expertise: Develop, test, and support integrations using APIs and devise solutions for partner use cases.
  • Troubleshoot and effectively document product integration issues for development teams.
  • Collaborate with internal development teams to enhance API capabilities and documentation.
  • Work with cross-functional teams to understand requirements, prototype workflows/solutions, and validate outcomes.
  • Partner Management: Build and maintain strong relationships with integration partners, acting as a trusted technical advisor and central point of contact.
  • Drive partner engagement by promoting features, updates, and best practices.
  • Coordinate with partners to prioritize and resolve integration-related issues and feature requests.
  • Manage partners project teams, tracking progress, and ensuring adherence to plans.
  • Ensure Integration certification criteria are continued to be met by partner integrations meeting quality standards.
  • Provide ongoing support for partner integrations by identifying, reporting, and resolving issues, ensuring a smooth and reliable experience for all stakeholders.
  • Monitoring & Support: Use Elastic to monitor logs, identify anomalies, and ensure system reliability.
  • Create dashboards and alerts to proactively detect and address integration issues.
  • Provide technical support and guidance to partners and internal stakeholders.
Required Skills & Experience
  • Proven experience working with RESTful and SOAP APIs.
  • Strong understanding of JSON, webhooks, API authentication mechanisms, and end-to-end integration workflows.
  • Experience with Elastic for analysis and system monitoring/alerting.
  • Experience in partner enablement or technical account management, including effective communication with diverse stakeholders, both written and verbal.
  • Ability to manage multiple integration projects and stakeholders simultaneously.
  • Ability to troubleshoot and resolve integration issues across multiple systems and environments.
Preferred Qualifications
  • Bachelor's degree in computer science, Information Technology, or related field.
  • Proficiency in project management tools such as Jira, Trello, MS Project.
  • Knowledge with cloud platforms (e.g., AWS, Azure, Google Cloud) and hybrid integration environments.
  • Familiarity with ETL processes, data mapping, and transformation techniques.
  • Knowledge with CI/CD pipelines, version control (e.g., Git), and automated testing frameworks.
  • Familiarity with usage of Doshii API a bonus.
  • Excellent communication and negotiation skills.
  • Strong analytical and problem-solving skills, with attention to detail and documentation.

Why choose this role?

  • Work with cutting-edge integration technologies in a dynamic environment.
  • Be part of a collaborative team that values innovation and continuous improvement.
  • Opportunity to make a real impact in the hospitality tech space.

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