Quality Assurance Reporting Lead

2 weeks ago


Melbourne, Victoria, Australia Commonwealth Bank Full time
Responsibilities and Deliverables

The Reporting and Insights Senior Analyst will be accountable for delivering Quality Assurance reporting and insights, ensuring that high-quality outputs are consistently produced.

Key responsibilities include:

  • QA Data Management: Assist with the day-to-day management of Quality Assurance Data.
  • Insight Generation: Analyze dashboards to identify trends, insights, and provide recommendations from reports on a daily, weekly, and monthly basis.
  • Policies and Procedures: Understand how policy and procedure changes within the QA team will impact data and key performance metrics.
  • Continuous Improvement: Promote a culture of Continuous Improvement (CI) and identify opportunities to further optimize and streamline existing processes.
Requirements and Qualifications
  • Financial Analysis Tools: Strong experience with financial analysis tools and software used for Quality Assurance Reporting.
  • Excel and Tableau Expertise: High level of proficiency in Excel and Tableau data sets and dashboards.
  • Analytical Skills: Exceptional analytical and critical-thinking skills to identify discrepancies, assess accuracy, and evaluate financial data effectively.
  • Communication Skills: Excellent communication and interpersonal skills for reporting and collaboration.


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