Customer Experience Manager

2 days ago

Melbourne, Victoria, Australia beBeeService Full time $70,000 - $85,000

Job Title: Service Manager

">About the Role">

We are looking for an experienced team leader/supervisor with a great attitude, outstanding interpersonal and communication skills and hands-on operational skills.

">

This role is responsible for managing the day-to-day operations of our West Footscray branch. You will be required to lead, support, and develop the team, drive productivity improvements, and contribute to operational plans.

">
  • ">
  • Lead, support, and develop the West Footscray team;">
  • Drive productivity improvements and contribute to operational plans;">
  • Conduct quality checks and audits to ensure service standards are consistently high;">
  • Identify and act on opportunities to improve customer experiences;">
  • Project manage new customer installations and de-installations;">
  • Take hands-on lead role in installing bins, dispensers etc for new customers;">
  • Manage mobile and web-based service software and technology;">
  • Oversee vehicle maintenance and safety of the Footscray fleet;">
  • Directly respond to customer issues and requests;">
  • Oversee warehouse operations;">
  • Monitor, order and maintain stock levels of dispensers, consumables and supplies;">
">About You">

We require an individual who has experience as a service manager, area manager, operational team leader, or senior hygiene technician. If you have a proven track record of success in a similar role and possess excellent leadership and communication skills, we would love to hear from you

"],

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