Luxury Brand Experience Specialist in Australia

1 week ago


Brisbane, Queensland, Australia CXG Full time

CXG, a global customer experience agency, is seeking freelance evaluators based in Brisbane, Australia to assess the experiences of premium and luxury brands. With a network of 170+ experts across 70 countries, we provide our clients with valuable insights to develop programs that support strong business cultures.

As a Luxury Brand Experience Specialist, you will conduct discreet evaluations of your favourite luxury brands in markets such as beauty, fashion, jewellery, watches or automobiles. Your feedback will help us understand the retail landscape and improve the overall customer experience.

We are looking for individuals who are passionate about customer experience and writing. You should have excellent communication skills, both written and spoken, and be organized with flexible working hours. This is a project-based position, offering a competitive salary range of $45-$60 AUD per hour, depending on your experience and qualifications.

Key Responsibilities:

  • Evaluate the customer experience of luxury brands in various markets
  • Provide detailed feedback on your observations and interactions
  • Collaborate with our team to analyze data and identify trends

Benefits:

  • Competitive hourly rate ($45-$60 AUD)
  • Flexible working hours
  • Opportunity to work with a global customer experience agency


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