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Senior Delivery Lead

1 month ago


Brisbane, Queensland, Australia Bank Of Queensland Full time
About the Role

This role leads the delivery of strategic and organisational initiatives within BOQ Group Business Digital Bank ART (Agile Release Train) and supports the Groups digital banking ecosystem. You will be responsible for orchestrating the successful planning, execution and delivery of business banking and commercial digital transformation across the group.

This involves leveraging agile methodologies (SAFe preferred), strategic thinking and effective communication to navigate requirements, driving cross-functional teams to success by ensuring objectives are completed within scope, timeline, and budget whilst adhering to the Bank's high standards of quality and regulatory compliance.

You will work closely with the product owner to drive multiple digital and technical initiatives incorporating a blend of capabilities spread across Project Management, Business Analytics and Organisation Change Management to ensure outcomes are met and benefits realised.

Key responsibilities include:

  • Contribute to Program Increment planning, aligning with the vision of the digital bank and transformation roadmap.
  • Support pre-PI planning ensuring prerequires are met and delivery plans furnished.
  • Contribute to PI Planning including content presentations and collaborating with Product Owners and Scrum Masters to plan team sprints and manage cross-team/ART dependencies.
  • Define and sequence activities to develop and control the delivery schedule.
  • Lead the planning, execution, monitoring and successful delivery of SAFe epics in alignment with business objectives and strategic goals, validating and controlling scope.
  • Provide oversight and support to IT Readiness and Business Implementation activities including ITOM, workstream governance, change management, business readiness.
  • Operate as an escalation point for Scrum Masters experiencing challenges with delivery.
  • Identify and manage risks, issues, and dependencies that could impact delivery success, implementing mitigation strategies as needed.
  • Define quality metrics providing regular updates to leadership and stakeholders on progress, roadblocks, and opportunities.
  • Coordinate of partners involved in the delivery activities using delivery approach appropriate to the practice of implementation partners and required deliverables.

About you

You have proven experience as a Senior Delivery Manager, leading the delivery of complex projects and programs. Your background in Payment, Business Banking, and Financial services has equipped you with the necessary expertise to navigate these industries effectively.

You are well-versed in both Agile methodologies, including SAFe Agile, and to a lesser extent, Waterfall Project Management Methodology. You possess strong coaching, consultation, and negotiation skills, which enable you to engage and influence both external and internal stakeholders, including senior management.

Additionally, you have a solid understanding of budgeting control and various elements of project management, ensuring that projects are delivered on time and within budget.

About Us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees. Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking.

We embrace difference and believe that our workforce should reflect the customers and communities that we serve. Since, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). In, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our Benefits

  • Flexible working arrangements
  • Discounted financial products
  • Salary sacrificing options
  • Paid parental leave with no minimum
  • Purchase annual leave
  • Discounted private health insurance plan
  • Employee Assistance Program (EAP)
  • Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility
  • BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index