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Distinguished Clinic Leader
2 weeks ago
Unlock your full potential as a leader and drive results in a fast-paced environment. Our team is looking for an exceptional Store Manager to lead and manage the day-to-day operations of a high-performing clinic.
As a Store Manager, you will be responsible for guiding and supporting the team in delivering outstanding client experiences and achieving business growth. Your primary focus will be on driving a passionate team of Beauty Therapists to excel in their roles and achieve KPIs.
Key responsibilities include:
- Leading by example: motivate the team to excel in their roles and achieve KPIs
- Operational excellence: oversee smooth day-to-day clinic operations and manage staffing needs for optimal coverage
- Client experience: deliver our Customer Value Proposition (CVP) to exceed client expectations
- Business growth: drive clinic profitability and expansion
We are seeking an experienced leader with:
- Proven leadership and team management skills with experience driving sales / business results and managing labour for a fast-paced business
- Demonstrated experience in operating a high-performing market-leading location with an emphasis on driving sales / revenue results
- Proven experience in managing appointment bookings and handling phone and email enquiries
- Business acumen and passion for the beauty industry
- Demonstrated ability driving a culture of high performance and managing day-to-day employee relations matters
- Experience being a true coach to team members, developing our team and growing them to take the next step in their careers
- A singular focus on delivering excellent client service and results
- Experience in dental, optical, spas, hotels, clinical, or cosmetic aesthetics environments is preferred
In return, we offer:
- Opportunity to work in a dynamic and innovative environment with access to the latest trends and technologies in aesthetics
- Dedicated team support and access to Employee Assistance Program (EAP)
- Generous benefits and monthly incentives including complimentary laser hair removal and skin treatments
- Learning and development opportunities to upskill and enhance your career
- Global mobility opportunities within our worldwide network
- Longevity and job security in a stable and growing industry
- Franchising opportunities for those who wish to take their career to the next level
- Results-driven leader with a proven track record of success in a fast-paced environment
- Strategic thinker with a strong business acumen and passion for the beauty industry
- Excellent communication and interpersonal skills with the ability to motivate and inspire the team
- Ability to adapt to changing priorities and deadlines while maintaining a high level of quality