Detailed Administrative Professional

1 week ago

Brisbane, Queensland, Australia beBeeAdministrative Full time $60,000 - $93,600

Job Title: Detailed Administrative Professional

We are currently seeking a highly skilled and experienced individual to fill the role of Detailed Administrative Professional. In this position, you will be responsible for managing and completing jobs from our clients and assisting the Project Management team in delivering business-oriented outcomes.

Key Responsibilities:

  • To accurately record job details throughout the repair life of works.
  • To deliver projects within strict time frames set out by our clients.
  • To build and maintain strong relationships with clients and continuously look for improvement opportunities to service their needs.
  • To coordinate, influence and negotiate with internal and external stakeholders.
  • To work closely with the team and managers to deliver successful outcomes.
  • To schedule project managers, supervisors, technicians and subcontractor trades.
  • To prepare detailed scope documents, instructions and work orders.
  • To handle complaints where appropriate.
  • To ensure accurate and timely invoicing.
  • To guarantee all Key Performance Indicators (KPIs), budgets and time frames are achieved.

Requirements:

Strong Administration and Customer Service background.

Bachelor's degree in Business Administration or relevant field is ideal.

Experience in the Restoration, Construction or Insurance industry is desirable.

Excellent written and verbal communication skills.

Strong organizational skills and attention to detail.

Enthusiastic and proactive attitude.

Able to work autonomously, self-delegate and use initiative.

Able to work in a fast-paced and high-pressure environment.

Intermediate Microsoft Office skills.

A positive can-do attitude and good work ethic.

This role requires a driven and results-focused individual who is able to prioritize tasks effectively and meet deadlines.

The successful candidate will have a passion for administration and customer service, and will be able to build strong relationships with clients and colleagues alike.

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