Duty Manager for a Seamless Dining Experience

1 week ago

Melbourne, Victoria, Australia beBeeLeadership Full time $60,000 - $80,000
Job Title: Food & Beverage Duty Manager (Pre-Opening)

Lead a Team to Excellence

  • Assist the Food and Beverage Manager in preparing the department for opening by developing standard operating procedures, training programs, order lists, beverage menu designs, and other essential tasks.
  • Oversee and coordinate the F&B team to provide premium service to guests, focusing on delivering exceptional quality and hospitality.
  • Prepare food and beverages according to established health and presentation standards, ensuring a high level of customer satisfaction.
  • Maintain hotel safety protocols and procedures at all times.
  • Address guest complaints and concerns in a timely manner, utilizing established guidelines for service recovery to ensure guest satisfaction.
  • Collaborate with other departments to achieve excellent quality and service, fostering a positive work environment.
  • Ensure accurate money handling and banking procedures are followed, maintaining transparency and accountability.
  • Support new employee induction and on-the-job training in accordance with departmental standards and procedures.
  • Provide constructive feedback to staff, enhancing their performance and promoting growth.
  • Perform necessary duties during department or outlet openings and closings as required.
  • Maintain wait staff stations clean and organized throughout shifts.
Requirements:
  • Commitment to delivering exceptional service and exceeding guest expectations.
  • High energy levels to lead from the front and inspire teams.
  • Proven leadership experience in a hospitality setting, with a focus on development and mentorship.
  • Excellent communication skills, with proficiency in English language and writing.
  • Flexibility to adapt to changing situations, including night, weekend, and Public Holiday shifts.
  • Experience in formal training across all aspects of food and beverage execution.
What We Offer:
  • A competitive salary that rewards hard work and dedication.
  • An extensive range of benefits designed to support work-life balance, including impressive accommodation discounts and industry-leading training opportunities.
  • Equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
  • A culture of trust, support, and acceptance, where diversity is celebrated and valued.
  • The chance to make a meaningful impact and create inclusive teams that thrive on collaboration and respect.

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