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Business Financial Services Expert

2 weeks ago

Brisbane, Queensland, Australia beBeeBusinessFinancialExpert Full time $60,000 - $90,000

About the Opportunity

We are seeking a highly skilled Business Financial Services Expert to support small business customers with their financial matters.

You will be responsible for responding to incoming calls from business banking customers and completing follow-up tasks that require outbound calls.

Your day will be filled with delivering exceptional customer experiences and working within a quality driven and compliant environment.

You will collaborate across channels to meet customer needs and manage complaints within required timeframes, policy, and procedures.

Key Responsibilities:

  • Support small business customers with their financial matters
  • Respond to incoming calls from business banking customers
  • Complete follow-up tasks that require outbound calls
  • Deliver exceptional customer experiences
  • Work within a quality driven and compliant environment

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment
  • Proficiency in computer software applications
  • High school diploma or equivalent required; bachelor's degree preferred

Benefits:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

What We Offer:

  • A chance to make a real difference in the lives of our customers
  • The opportunity to work with a talented team of professionals
  • A comprehensive benefits package