Domain Expert

Melbourne, Australia
- 2931532

We are seeking a seasoned Utilities domain expert to join our team. As a key member, you will play a critical role in delivering high-quality solutions that meet the needs of our customers.

The successful candidate will have extensive experience in the Utilities industry, with a strong understanding of electricity market rules and regulations. Proficiency in Itron products, such as IEE, MTS, Jenkins, Unix, and other metering products from leading vendors, is essential. Experience in supporting day-to-day activities of meter to market/cash value chain business processes is also highly desirable.

The ideal candidate will possess excellent analytical and data management skills, with strong business stakeholder and engagement skills. Strong interpersonal and communication skills are also necessary for success in this role.

This is an exciting opportunity to work on a variety of projects, from regulatory and non-regulatory initiatives to technical implementation and delivery. If you have a passion for Utilities domain expertise and a proven track record of delivering results, we encourage you to apply.

The Role:

• Work closely with business SMEs to document business requirements and provide clarifications for all their questions.
• Assist the team in investigating and resolving incidents/problems/major incidents/service requests ranging from simple to highly complex in nature.
• Investigate, analyze, and resolve all outstanding data configuration issues, billing exceptions, meter data, and ensure data integrity.
• Ensure compliance with NEM rules for all market-related transactions, such as meter data delivered to market, meter data quality, and so on.
• Contribute to the team by documenting standard operating procedures, system maintenance technical documentation, and so on.
• Interacting with third-party vendors to troubleshoot and resolve complex product-related issues.
• Supporting business and IT experts during external audit activities.

Involve in regulatory and non-regulatory projects to support the team to achieve its goals by:

• Create functional specifications, technical specifications, business process documentation, and design documentation based on the business requirements gathered.
• Coding, unit testing, integration testing, code reviews, preparing release documents for deployments, UAT Support for the implemented changes.

To Help Us Level Up, You'll Ideally Have:

• More than 10-12 years of working experience in Utilities electricity industry.
• Understanding of Australia electricity market rules.
• Hands-on experience in Itron products such as IEE, MTS, Jenkins, Unix and any other metering products from leading vendors.
• Experience of supporting day to day activities of meter to market/cash value chain business processes.
• Understanding of meter data collection, meter data management and billing processes.
• All around understanding of Smart metering solution, communication techniques, firmware upgrades, Device management, validation, estimation, editing and billing aggregation processes.
• Hands-on experience in PL/SQL.
• Strong analytical and data management skills.
• Strong business stakeholder and engagement skills.
• Excellent interpersonal and communication skills.
• Ability to convert business requirements into business and technical designs.
• Working knowledge of Functional testing, System testing, Integration testing and Regression Testing of end-to-end meter to market/cash value chain test scenarios.
• Good experience in using Test Management tools like JIRA etc.

About Us:

We value a diverse range of backgrounds & ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you.

We've looked for leaders in every aspect, not just job title, so if you see a problem, take ownership of the solution.

Flexible/remote working culture - location is not a limitation of success at our company.

Global Travel & Relocation opportunities - COVID permitting.

1st+ 2nd Parent - Paid Parental Leave.

Excellent Remuneration Package.

Quarterly bonus/variable pay.

Quarterly Career Progression Reviews - we do not limit our employees to the usual once per year reviews.

Novated Lease & Salary Sacrifice.

Reduced Corporate Healthcare Rates.

Fringe, Concession + Membership & Subscription Tax Benefits.

Financial Advisory & Banking Benefits.

Free Ongoing training and development to help you reach your full potential.

Collaborative team - positive and empathetic people who love to laugh either through social distancing in the office or virtually from home.

Team building, fun activities and social events - COVID permitting.

We are an Equal Employment Opportunity employer and make all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.