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Data Insights Analyst

2 months ago

Melbourne, Victoria, Australia Heart Foundation Group Full time
About the Role

We are seeking a highly skilled Data Insights Analyst to join our team at the Heart Foundation Group. As a key member of our team, you will play a critical role in maintaining and growing our regular giving program.

Key Responsibilities
  • Import regular giving donor data into Raiser's Edge, and export data from Raiser's Edge to form input sources for other systems or business processes.
  • Prepare data for engagement activities (upgrade, reactivation) based on the behaviour of our regular giving donors.
  • Develop and manage reports/dashboards across regular giving donor programs, as well as provide support for ad hoc analysis requests.
  • Provide post program analysis reports and recommendations to the business.
  • Use and develop tools/automated processes to efficiently manage data and maintain/improve its quality.
Requirements
  • Raiser's Edge experience (queries, exports and queues)
  • Experience with a for-purpose organisation, ideally a charity.
  • Tertiary qualification or demonstrated equivalent experience in information management.
  • Demonstrated experience preparing and loading data into a database, with an ability to manage and improve data quality.
  • Experience transforming and manipulating data for business purposes, with an ability to analyse information needs and design effective solutions.
  • Experience with reporting/visualisation principles and tools
  • Established organisation and time management skills with a strong attention to detail, and an ability to work autonomously and meet tight deadlines.
  • Experience managing relationships with a wide and diverse range of internal stakeholders.
What We Offer

We are committed to fostering a workplace culture that prioritises inclusion and the wellness of our employees. We strive to create an environment that supports physical, mental and emotional wellbeing.

We do this through:

  • Encouraging open communication channels by promoting open conversation and curiosity
  • Providing opportunities for you to thrive professionally through coaching and mentoring
  • Work-from-home and the office
  • A positive and supportive culture
  • Programs and initiatives that focus on your wellbeing at work